FAQs

Frequently Asked Questions

What areas do you cover?

Our drivers cover all major airports in South England and their surrounding cities.

Yes, our drivers are all licensed and insured to ensure your safety.

Frequently Asked Questions

How do I cancel or change a booking?

Contact customer service at least 24 hours before your pickup time to cancel or make changes.

We recommend booking at least 24 hours in advance, especially during peak times.

Frequently Asked Questions

Do you monitor flight delays?

Yes. Upon taking your booking details, we will also collect your flight number in order to track your flight and keep to time.

This may vary per airport. Our drivers will usually be stationed at the designated Airport Pick-up area – please confirm if you have a preference in your booking.

Frequently Asked Questions

Can I request a larger car or child seat?

Yes we can provide car seats, subject to availability. Please confirm this detail when booking.

As our fleet grows, we hope to include more wheelchair accessible vehicles. Please double-check and raise this during your booking.